Shipping Information

Shipping Information

Dear Customer,

We are pleased to offer you the opportunity to purchase fresh truffles from our online boutique. However, shipping fresh truffles is a delicate process and requires special care to ensure your truffles arrive in the best possible condition.

Here are some important guidelines to follow when ordering fresh truffles from us:

  • Harvesting and Storage: Our fresh truffles are carefully harvested and stored under optimal conditions until the time of shipment.

  • Packaging: Before shipment, truffles will be carefully wrapped in food-grade paper and sealed to prevent odor leakage.

  • Temperature: During transport, we use refrigerated packaging to ensure your truffles maintain their freshness throughout the journey.

  • Protection from shocks: Truffles are packaged carefully to avoid damage during transport.

  • Delivery: Please be ready to receive your package promptly and store the truffles in the refrigerator until use.

Shipping fresh truffles requires careful planning, but we are here to ensure your truffles reach your table in the best possible condition.

For more details about shipping or any questions, please do not hesitate to contact us.

Thank you for your trust and for choosing our fresh truffles!

Fresh Truffle Delivery Assistance

Dear Customer,

The freshness of your truffle is our priority, and to ensure the best possible quality, it is essential that you are present at the time of delivery. Please make sure to be at home at the scheduled delivery time for your fresh truffle shipment.

To help you plan, tracking will be available so you can monitor the arrival of your shipment.

If you cannot be home at the time of delivery, consider providing specific delivery instructions to the courier or delegating someone else to receive the shipment on your behalf.

We rely on third-party delivery services and therefore cannot be held responsible for any delays in delivery.

Thank you for your understanding and for choosing our high-quality products.